Question 1

What exactly do I get when I buy an itinerary?

Accepted Answer

A polished PDF itinerary with day-by-day plans, hand-picked hotel recommendations, restaurants, excursions, and hidden gems sourced from local blogs and on-the-ground research. No sponsored placements, no pay-to-play — just what we'd actually book.

Question 2

How are the price tiers different?

Accepted Answer

Budget ($49) focuses on great-value stays and free or low-cost activities. Mid-range ($79) balances comfort with memorable experiences. Luxury ($99) prioritizes top-tier hotels and signature excursions. Custom requests ($149) are built from scratch around your destination, budget, and interests.

Question 3

How fast will I receive my itinerary?

Accepted Answer

Standard itineraries (Budget, Mid-range, Luxury) are delivered instantly to your inbox after checkout. Custom requests take 48–72 hours because we hand-research hidden gems from local sources in the destination's native language.

Question 4

Can I get a refund?

Accepted Answer

Yes — full refunds are available any time before your PDF is delivered. Once delivered, sales are final, but we offer a one-time exchange to a different itinerary in the same budget tier within 14 days. See our Refunds & Exchanges page for full details.

Question 5

What destinations do you cover?

Accepted Answer

We currently hand-curate itineraries for 15 destinations across four continents — from coastal gems like Tulum and the Amalfi Coast to cultural hubs like Tokyo, Lisbon, and Marrakech. Browse them all on our Destinations page.

Question 6

Do you book the hotels and excursions for me?

Accepted Answer

No — we give you everything you need to book directly. That keeps prices low, avoids markups, and lets you use your own points, credit-card perks, or loyalty programs.

Question 7

What if a hotel or excursion link doesn't work, or the price has changed?

Accepted Answer

Prices, availability, and links from third-party booking sites can change without notice. If a link is broken or a listing has moved, email support@sevensunsets.travel with your order number and we'll send you an updated link.

Frequently asked questions

What exactly do I get when I buy an itinerary?

How are the price tiers different?

How fast will I receive my itinerary?

Can I get a refund?

What if I'm not happy with the itinerary?

Do you book the hotels and excursions for me?

How do I request a custom itinerary?

What if a hotel or excursion link doesn't work, or the price has changed?

Who handles payment?

What destinations do you cover?

Can I share my itinerary with a friend?